Tim Bauer’s Running Thoughts

Semi-daily webcast summaries/insights

Twitter: Utility or Also Ran?

Twitter. It doesn’t make much sense unless (a) you are following thought leaders who share their creative process or (b) you are following your friends and their normal stupid process.

Being interested in both, I took a gander at an interview FastCompany (Shel Isreal) did with the Twitter team a few weeks back. As usual my raw notes are below, but here are the thoughts that jumped out at me as I ran (i.e. jogged) along.

Details Notable Points
Title/Link:

Duration:

  • ~20m

Speakers:

Recommend to Watch? No

  • The probing questions were a bit lacking to warrant a 20 minute sit down unless you want to get a sense of the players at Twitter.
1. Twitter Is A Utility

  • Well they want to be a utility. At the tail end Biz (nice name) threw that out as the model that will drive their revenue when they worry about that. Interesting. So, are we all going to get a bill each month with two fees (see the book Big Switch)? One fee for the twitter infrastructure and another for our usage of it? I assume Twitter is thinking of the Enterprise space when they say ‘we’ll be a utility’. The downside of that model is that there are a ton of players producing “Twitter like” support as part of their social platforms. Jive software just released it in their software.

2. No barrier to entry.

  • What is the barrier to entry for others cloning twitter? On one hand they admit most people are tweeting in a group of 10 people (their large user base, ala facebook, is not required). On the other hand they have the big boys studying what they are doing and have far more robust stacks to deploy it with (Live Mesh).

3. Friendfeed is Killing Twitter?

  • Why is Friendfeed gaining usage at the cost of twitter? Easy, twitter is a manual sharing of my movements. Friendfeed is easier … more automated. I just share stuff, digg it, recommend it, and it shows up on Friendfeed where I can comment on items that warrant it. In addition, I can push those items back into the twitter space. Sounds like checkmate to me. Granted twitter will stick around for certain things (like conference IM channels) but the primary social networking role might be changing.

4. Get to use it at work … by positioning it correctly

  • Biz points out that Twitter (and other social tools) can be embraced by corporations if positioned correctly. They aren’t ’social networking’ tools. They are lightweight inter office memo’s or dispatch services. They are IM’s with a memory. Think about it. Corporate hates IM because they can’t see what you are talking about. A twitter style IM is somewhat like campfire. At any time you can come in and see what was said since your last visit to the campfire (IM space). Better yet, you know your boss is one of those viewers … and he knows you know … which creates auto policing … on second thought .. you might not want to suggest this.

It’s interesting to watch the movement of how technologies like Twitter are trying to enable interaction between people. Even more so when you consider the daily conversations that happen in corporate environments. I am going to do a writeup on Jive software (one of the major Enterprise social networking stacks) in a bit … you will see strong similarities between it and the ‘free web’ tools like Twitter.

** START OF RAW SCRIBBLE TAKEN WHILE RUNNING **

http://www.fastcompany.tv/video/a-talk-with-twitter-guys

……………..○ 4/29/2008, 6:12 AM

……………..○ Biz Stone

…………………………….§ Story of how he went from seeing a txt to vision

……………..○ Twitter Users

……………..○ Jason Goldman

…………………………….§ 3 is average updates a day

…………………………….§ Program Mgr

……………..○ Stats

…………………………….§ API traffic is 20* web

…………………………….§ Web traffic 20% is non US

…………………………….§ Japan market is largest after US

……………………………………………□ They use a twitter app to talk to their virtual pet

……………..○ Use of twitter to build a follower set

…………………………….§ Scoble is only 5% of their use case

…………………………….§ 50% of twitter users .. Follow 10, have 10

…………………………….§ Real friends

…………………………….§ Interesting to hear about those you know.

…………………………….§ Mapped twitter activity versus superbowl and super Tuesday

…………………………….§ Match sxsw activity … Mark Zuckerburg keynote

……………..○ Odeo

…………………………….§ Started to thing beyond Odeo

…………………………….§ Realized they were not helping Odeo (podcasting) … plus they were not passionate about

…………………………….§ Told investors to look for a buyer … couldn’t come through

…………………………….§ Created Obvious company … they acquired Odeo (which had twitter)

…………………………….§ Twitter took off

…………………………….§ Side projects were killed

……………..○ Team

…………………………….§ 17 people, 5 are engineers

…………………………….§ Get ahead of curve … so they can build ahead not at capacity

……………..○ Pushback from business, not a fit

…………………………….§ Evan … not designed for that

…………………………….§ Bauer comment - Jive think it fits

…………………………….§ Biz … visited Nike … they wanted to know about tools

…………………………….§ Its just SMS or some client … no big deal like MySpace … fade in / out of focus of the employee … so its not as much of a risk of continual distraction

……………………………………………□ Bauer comment - true after the initial period ..

……………..○ 4/29/2008, 6:22 AM

……………..○ Example of remote teams

…………………………….§ Using this to keep the remote team together

…………………………….§ Check in for work

…………………………….§ Asking for help

…………………………….§ So great tool for distributed team

…………………………….§ Positioning is key for enterprise … how it is seen … not social … more of lightweight memmo dispatch … IM client w/ a memory

……………..○ 4/29/2008, 6:24 AM

……………..○ Jet Blue

…………………………….§ Was on twitter watching people talk about SXSW

…………………………….§ Added flights from AUS to SF … when all flights were booked … drove availability

……………..○ 4/29/2008, 6:25 AM

……………..○ How make $

…………………………….§ Realibility is core concern (TP99)

…………………………….§ Some success (per him) recently

…………………………….§ Super reliable

…………………………….§ Global utiliity (of IM w/ a memory) … so they want to centralize and provide at cost

** END RAW SCRIBBLE TAKEN WHILE RUNNING **

April 29, 2008 - Posted by bauertim | 3-No Go (unless you are bored) | , , , , | No Comments

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