Khris Loux (JS-Kit): Social Commerce … The Next Business Elixir
When you talk to most people about social commerce the converation is typically product focused (e.g. shoes, apparel, jewelery, autos, pc’s, etc). However, Khris Loux (CEO of JS-Kit), wants you to ask a broader question:
Could/Should social commerce really be an elixir for all things sold?
Interesting point and early in the webcast … two points for Khris. So, as usual, I got to running to see if he could bring to light other points off the beaten path.
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| Details | Notable Points |
Title/Link:
Duration:
Presenter:
Recommend to Watch? Perhaps
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1. Add Reviews, Ratings, Comments, etc … with a few lines of code
2. Special Sauce … Not Just On Your Site … Embed in Google Search
3. Not “Buyer Beware” rather “Buyer Aware”
4. Why Open? Why Should Businesses Tear Down Their Walled Gardens?
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After watching this 2 days back I thought it was must watch but in hindsight I think it’s more of a perhaps. JS-Kit is a nice bolt on for your sites if you want to easily add Web2.0 features but Khris didn’t weave in many (any?) ground breaking points. More of a great refresher on nuances of web strategy around social commerce. For example, he does get you thinking about how Web2.0 can be applied to service industries (i.e. doctors, etc) but that was a brief point … so if you have time … it might be worth a watch.
Would be curious on your thoughts … as always.
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5/27/2008, 6:13 AM
…………….○ NextWeb 2008
…………………………..§ Distribute lightweight apps via widgets
…………………………………………□ Ratings, comments, reviews, etc
…………………………………………□ Bauer Comment - Interesting lower tier of services versus AMZN’s tack which requires a huge commitment out of the gate
…………………………..§ Web 3.0 - Consumers becoming part of the product lifecycle
…………………………………………□ 1.0 - publishers pushing content
…………………………………………□ 2.0 - Bloggers countering mass voice of publishers
…………………………..§ Would you rather buy from an online retailer ….
…………………………………………□ Which crowd comments reviews
…………………………………………□ One w/ just a nice sizzle to it
…………………………………………□ Bauer Comment - Interesting thought. Most see this as part of consumer product sales. What about other verticles? Services (largest sector in US)?
…………………………..§ 5/27/2008, 6:18 AM
…………………………..§ Shows how this model drives the presentation
…………………………………………□ Rating topics drives what he talks about it
…………………………………………□ Comments that are really good fly by on one part of overhead … good ones facilitator calls out
…………………………..§ His vision for the web … 3D web
…………………………………………□ Connecting a large web
…………………………………………□ Bauer Comment - Like my commentary on XYZ … it shows up where it is relevant … it doesn’t lay where I wrote it. Right now discussions are the primary debate (comments) but think about all elements surrounding a product or offering. Word press does similar w/ its supporting angle
…………………………..§ 5/27/2008, 6:22 AM
…………………………..§ His recommendation … smash your website
…………………………………………□ Drop SEO war
…………………………………………□ Drop ad investment
…………………………………………□ Take true value of product and extend it out
……………………………………………………….® Build a widget … deposit in directory services … yahoo, google
……………………………………………………….® Usually directory services are rated by Google or Ads
……………………………………………………….® Now see ratings in search, roll over you see all the elements of that service provider
……………………………………………………….® Look for doctor
……………………………………………………….® Bauer Comment - Interesting. Helping companies have a more robust initial search result listing … a blow out javascript item
…………………………..§ Credibility Gap
…………………………..§ 5/27/2008, 6:25 AM
…………………………………………□ Marketing drives comment “Buyer Beware”
…………………………………………□ Switch to “Buyer Being Aware”
…………………………………………□ Bauer Comment - Nice.
…………………………..§ 5/27/2008, 6:26 AM
…………………………..§ Q&A
…………………………………………□ Comments are valuable. But risky
……………………………………………………….® Two companies … open and closed
……………………………………………………….® Consumers will gravitate to the truth on there
……………………………………………………….® Bauer Comment - Think of resumes … Linked in is trying to do it. But why don’t people trust it. People feel the items are solicited. Too personal to attack … comment on an individual.
…………………………………………□ 5/27/2008, 6:28 AM
…………………………………………□ Bauer Comment - The use of the comments on the screen is disrupting the flow … but maybe that is ok
…………………………………………□ Does the internet have a collective ego
……………………………………………………….® Vistors wind up acting like sites … they have comments, reviews, reputation, etc
……………………………………………………….® See a person … see his comments … posts … etc
……………………………………………………….® People don’t ask for resumes they look at linked in
……………………………………………………….® Bauer Comment - problem w/ linked is can’t know what % truth we are hearing in recommendations.
…………………………………………□ Their comment technology
……………………………………………………….® Terms of service - Filter not delete, modify but flags the change
……………………………………………………….® Visitor has same rights and responsibilities
…………………………………………□ What about economic rights of reader
……………………………………………………….® Facebook - IP around creating social network … then they trap the content … then the value is their framework + your content
……………………………………………………….® Bauer Comment - So that is the lack of rights … what is his offered rights … he skipped that
……………………………………………………….® Right up terms of service so visitor owns the content (at minimum shared)
……………………………………………………….® Creative commons style of content
…………………………………………□ Someone stands up and fires in a question … can’t connect to the local wifi
……………………………………………………….® Bauer Comment - Another problem w/ a large group that can all talk … group waits while one raises issue … the need to listen to Spock (Needs of the Many, Outweigh Needs of the Few, Or One)
…………………………………………□ 5/27/2008, 6:35 AM
…………………………………………□ Standards for Open - Demanding It
……………………………………………………….® IBM owned everything
……………………………………………………….® As400 did 14B a year
……………………………………………………….® Then someone blew it … gave standard on PC platform to MSFT (IBM did)
……………………………………………………….® Then MSFT started acting like MSFT (tweaked API to kill competitors)
……………………………………………………….® We are about ready to do it again. Guy from Harvard.
……………………………………………………………………..◊ Google (API on search)?
……………………………………………………….® Push big companies to open up
……………………………………………………….® Open Social - It isn’t … he wasn’t invited. It isn’t in the public domain. So are they (Google) lying?
……………………………………………………….® If we succeed … Long tail … typically drawn skinny … will get fatter as the revenue will flow out of the centralized players
…………………………………………□ 5/27/2008, 6:39 AM
…………………………………………□ Open Standard Talk Tommorow (Chris Sod)
…………………………………………□ What is in it for the business. Why open up. Can’t build a business.
……………………………………………………….® Bauer Comment - Return to localization? What drives success of a grocery or retail store brick and motar? Convience. Quality of Service. Not ownership of data. Web 2.0 startups are addited to user data perhaps.
……………………………………………………….® Easier to get Google to adopt Open API as a leverage point
……………………………………………………….® Surround and cut out the kings then they are forced
…………………………………………□ 5/27/2008, 6:42 AM
…………………………………………□ Users drive valuation today … if data portability is accepted … valuation model needs to change … to what
……………………………………………………….® 3B profit google made last quarter is shattered into a lot of companies
……………………………………………………….® That is a good thing
……………………………………………………….® Diversification
……………………………………………………….® The next facebook … (it will die)
……………………………………………………………………..◊ Bauer Comment - Social networks go away .. Peer to Peer Arrives. Perhaps your ‘peer’ is a small social network that allows you to tie in w/ basic functions to various other islands
…………………………………………□ Feeders
……………………………………………………….® Comments.yourdomain.com
……………………………………………………….® Crawlers contributes feedss to your domain
……………………………………………………….® Customization tip #10
……………………………………………………….® So your search engine juice … goes to you
…………………………………………□ 5/27/2008, 6:45 AM
…………………………………………□ How long for mass adoption, do users (general) care,
……………………………………………………….® World now (new deal for html) … owns 200 newspapers … local readers get these web 2.0 services
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