Tim Bauer’s Running Thoughts

Semi-daily webcast summaries/insights

Equals.com (Scoble QIK Interview): Solve Solicitors Calling You

Scoble binged on interviews on 5/13 posting up five in one day but he called out one interview as being noteworthy:

Equals. This is a startup that hasn’t shown anyone its main product yet, I get an exclusive first-look at what they are doing. Wow, what a new way to work using Twitter, social networks, phones, and more. If you only watch one, I’d watch this one. The CEO is a bit wordy, but the demos he shows me are interesting.

Intrigued (and a bit weary of the obsession with social XYZ) I fired it up in hopes of some new perspective.

Details Notable Points
Title/Link:

  • N/A
  • A series of QIK interview snippets at the Equals new offices

Duration:

  • ~30m

Interviewee:

Recommend to Watch? Perhaps

  • If you are into unified messaging perhaps … or … you constantly are interrupted at dinner by solicitors. No hurry however, the beta solution is not even out yet (ETA July).
1. Free Version of MSFT’s Unified Messaging Vision

  • So, basically they are offering a centralized offering where you (1) register all your communication devices (IM, Email, Phones) (2) integrate that to your systems that track your status (Calendar, Twitter, etc) and (3) pull in your social network. That blob of data is then used to determine how a contact event (call, email, IM) is routed (voicemail, phone, IM, email + who is calling) and to which device (which phone is current). For those MSFT posse out there this is basically a free mini-me version of the Unified Communications vision they have been trying to sell for 2-3 years to corporate america.
  • Free. Ah, how I like that word.

2. Target Market — Hyper Engaged

  • They are targeting the hyper engaged but I wonder if that actor will value the appropriate routing of their phone versus the additional coordination of other data they use (calendar, twitter status, etc). The usability of just flipping a phone to vibrate or silent when going into a no-call zone is pretty simple. I suspect it will struggle to be simple enough while correctly routing calls. Still worth a try.

3. Bauer’s View — The Biggest Market — Stop Dinner Interruptions From Solicitors

  • Who needs a Do Not Call list? Thing doesn’t work anyway. Equals.com will basically route all your calls through their servers and check to see if the CallerID is ‘known’ (this is a simple use case, you can do quite a bit more based on your current context). If the Caller ID isn’t known, they are routed to voicemail. Who wouldn’t set that up at home. I know I will.

4. Sidenote: Scoble Starting a New Show — WorkFast

  • Scoble commented briefly about a new show focused on the Enterprise (not startups) called “WorkFast” I believe. He mentions it occasionally on friendfeed. Anyway, good news. A focus on initiatives that can drive immediate impact to existing companies is wise.

All and all an intriguing offer that I will definitely try out … especially on the home setup. The work setup seems to present another headache to me … not sure I am that worried about if my phone rings or not … or if people can’t reach me.

Would be curious on your thoughts … as always.

* START OF RAW SCRIBBLE TAKEN WHILE RUNNING **

• http://www.equals.com/
• 5/14/2008, 6:01 AM
• http://qik.com/video/77124
• CEO
…………….Ajay Madhok
…………….http://conferences.oreillynet.com/cs/etel2006/view/e_spkr/2519
• Finished move
• Simplify communications
…………….○ Use name to get ahold of me w/ all the identifiers
…………….○ Choice, privacy, controls
…………….○ Filters
…………………………..§ Temporal context
…………………………..§ Who is calling
• Equals.com
…………….○ Value proposition on flip side of card
…………….○ Get away from walled garden model
…………….○ Single signon 1st attempt to break walled garden
• How is this different than friendfeed
…………….○ Connection
…………………………..§ As you speak, happens in background
…………………………..§ Xobni … reference … sidebar … shows relative to people
…………….○ Calendar drives when phone is available for calls
…………….○ Present in skype doesn’t mean you can take calls
…………….○ No one console to manage relationships and availability
…………….○ People in skype, email, calendar, contancts
…………….○ Create your walled garden
…………….○ I defragment my world … then my slice of your world defragments
• Where Would I use Your Platform
…………….○ Social network … show today … and discover new
…………….○ When find someone … how handle people … equals
…………….○ Find people but limit how they connect
…………….○ When they find me … presented as a proper role (image) to that context .. Icon …
• Free service …
• 5/14/2008, 6:09 AM
• Who compete with?
…………….○ Virtual agent …
…………….○ Party line
…………….○ BuzzTalk
…………….○ Bauer comment - not a good answer
• Example
…………….○ How coordinate going to drink
…………………………..§ Don’t setup bridge
…………………………..§ Want to call one number and it calls all devices active for friends
…………………………..§ Bauer comment MSFT vision from 2-3 years back … difference it is free
…………….○ Competitors are all walled gardens
…………….○ They are not
• Campfire … Friendconnect
…………….○ Excited
…………….○ Social Networks - Hypertrend
…………….○ Use all networks as once … One profile
…………….○ Bauer comment - He is getting long in tooth on description
…………….○ 5/14/2008, 6:13 AM
• Using OpenSocial, etc … Help build graph faster
• 5/14/2008, 6:14 AM
• http://qik.com/video/77129
• DEMO
…………….○ Connect based on name … but how work on phone
…………….○ Ajin (sp?) Founder
…………….○ Talk, Text, Video … all interview
…………….○ Choose to interact in any of these services
…………….○ Universal identifier (email addr, phone #, etc)
…………….○ If I give you something I lose control … you can contact me whenever
…………….○ 5/14/2008, 6:17 AM
…………….○ Hidden caller ID … no answer
…………….○ Email. No clue who they are … could be spam
…………….○ Founder refocus … control of when contacted when you are contacted
…………….○ 5/14/2008, 6:19 AM
…………….○ Bauer comment - Still talking about case (restatement of overview segment)
…………….○ 5/14/2008, 6:19 AM
…………….○ Demo … 3 phones
…………………………..§ So a universal #
…………………………..§ Bauer comment - so redirection … on Switch
…………………………..§ Set on profile busy … which synch’s with calendar
…………………………..§ Integrate w/ - Google Calendar, Notes, Outlook
…………………………..§ A profiler … innner circle of calls
…………………………..§ Bauer comment - Way to block callers
…………….○ Potential ability to sell access … joke (but is it really)
…………….○ 5/14/2008, 6:23 AM
…………….○ Now show twitter … update twitter …synch to all … next call …
…………….○ Change context … gtalk, ivr, IM, email, etc … all possible
…………….○ Not released
…………………………..§ Sometime in July release
…………………………..§ Copyline is available today
…………….○ Gtalk example
…………………………..§ IM to assistant … available … facebook profile changes …
…………………………..§ Show different roles trying to contact
…………………………..§ Message
…………….○ Does equal figure out IM?
…………………………..§ No. Right now calendar gets parsed.
…………………………..§ Defining operators … for IM … like LOC ON China
…………….○ Equals context
…………………………..§ There are keywords that equals rests
…………….○ Show how facebook or web talk to you
…………………………..§ “BuzzMe” in location …
…………………………..§ Inner circle … gets different message … since sleeping … redirects to IM
…………………………..§ Insert tag 8295 … uniquely identifies conversation to reply back
…………………………..§ Bauer comment - better make those #’s alphanumeric … could get big quickly … how handle typos
…………….○ Context change via IVR
…………………………..§ Status - at home, working, silent, sleeping, etc … by numbers
…………………………..§ Silent means goes right to voicemail
…………………………..§ Get IM on PC when phone calls are in queue … so when in meeting can pinged quitely
…………………………..§ Bauer comment - seems to do some jott
…………………………..§ Example of not knowing either # … just know where current phone is active … detected presence on skype
…………………………..§ Bauer comment - wonder how well it works on other digital parties
…………….○ 5/14/2008, 6:35 AM
…………….○ Calls to room very expensive (hotel)
…………………………..§ Can define context … in which phone is used
…………………………..§ Bauer comment - can you define work locations and toggle between them
…………….○ 5/14/2008, 6:36 AM
…………….○ Context should change based on activity stream not you having to change stuff
…………….○ 5/14/2008, 6:37 AM
…………….○ Email to Voice
…………………………..§ Not been done before (Actually Jott has done reverse)
…………………………..§ New show in july “Workfast.tv”
…………………………..§ Email comes in … attended by virtual assistant
…………………………………………□ Replies back … hi harry … thank you for invitation … call me now … click … skype … so auto attendant that is more personal
…………………………………………□ If they don’t use email immediately it’s a timeless link … so it goes to current context

** END RAW SCRIBBLE TAKEN WHILE RUNNING **

May 15, 2008 - Posted by bauertim | 2-Perhaps (what floats your boat?) | , , , | 3 Comments

3 Comments »

  1. Tim — this is certainly worthy of consideration … If you institute it on home network let me know how it works out later Dad

    Comment by Dan Bauer | May 15, 2008

  2. Will do.

    Comment by bauertim | May 15, 2008

  3. [...] Equals.com (Scoble QIK Interview): Solve Solicitors Calling You I am waiting for this software to come into beta. The concept of having a free service that routes [...]

    Pingback by End of Month — Breakdown of Posts for May 08 « Tim Bauer’s Running Thoughts | June 1, 2008

Leave a comment