Zuckerberg/Lacy Interview: Why people are still referring to it
Story of my life. Day late. Dollar short. So, I am 40 days late to the blog fest around the keynote at the South by Southwest (SXSW) conference with the CEO of Facebook, Mark Zuckerberg, was supposed to be interviewed. It caught my eye because people are still analyzing it. Why in God’s name would they do that? It was supposed to have been a snoozer w/ a mini revolt at the end. Who cares?
Well some people do care it seems. And they may be on to something since the people dynamic that drove the crowd to turn on its hosts was, many say, enabled by the emerging communication channel — Twitter. By allowing the audience to heckle and gripe behind the back of the speakers it emboldened the audience, says the theorists, to act out in real life.
Given that, my questions were these:
- What could have the interviewer done to avoid this?
- What drove it? The interviewer? The interviewee? The audience? Some mix?”
- Why do people care … enough to talk about it today … 40 days later?
That list of questions was enough to get me curious, so I fired it up to see this revolt live.
| Details | Notable Points |
| Title/Link:
Duration:
Speakers:
Recommend to Watch? Perhaps
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1. What she could of done
2. What Drove It — Boredom … Drove Them To Twitter.
3. Who cares? Presenters and drama addicts.
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GIven the above you are probably surprised I give this a “Perhaps” recommendation. Primarily that is based on this being such a wreck. Everyone is talking about it in the blog sphere. So you can look rather ‘cool’ jabbering about it I suspect (short burst only). Either way, I think the core thing I took away of value (outside of the points above) was that Facebook needs to get a new faceman for conferences. Zuckerberg is horrible. He may have books scribbled with grand visions … but he sure as heck can’t articulate them (or pieces of them).
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Mark Zuckerberg is the CEO of Facebook, which he founded in 2004. Facebook is a social utility that helps people communicate more efficiently with their friends, families and coworkers. Mark is… Learn More
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○ 4/30/2008, 5:59 AM
………………○ What is the role of facebook in world
………………………………§ Trusting and interesting relationships
………………………………§ Macro connections
………………………………§ Empathy
………………………………§ Launched internationally (on feb)
………………○ 4/30/2008, 6:01 AM
………………………………§ [bauer comment - he looks ready to leap off the sofa]
………………………………§ Revolt against government is one use in boliva
………………………………§ Trusting, empathy, relationships
………………………………§ Add up connections you get something
………………○ 4/30/2008, 6:02 AM
………………○ Why facebook to enable connection?
………………………………§ They are not alone
………………………………§ Key is tools
………………………………§ Extend that empathy / relationship …
………………○ 4/30/2008, 6:03 AM
………………○ Facebook and terrorism
………………………………§ Lebanon user population
………………………………§ Terrorism comes from lack of connection, empathy, and understanding … they don’t have a lot of options … so they align w/ those that provide basic needs … but outside of that they are normal … facebook enabled connections to people to continue so that people have more relationships than just those that have darker aspects
………………………………§ Very profound to enable connections
………………○ 4/30/2008, 6:06 AM
………………○ Proactive do good actions
………………………………§ Mission - help people communicate more efficiently
………………○ 4/30/2008, 6:07 AM
………………○ 1st interview - On phone … really outspoken
………………………………§ Like a bird … too broad of questions
………………………………§ He is typically a short answer guy
………………○ 4/30/2008, 6:08 AM
………………○ Back to mission
………………………………§ Not Philanthropy … to early
………………………………§ Build infrastructure to solve some of these problems
………………………………§ Build organization clout … NRA comparison … powerful organization on gun rights … so create similar org but focused on poverty …
………………………………………………□ Bill vote … aid to country in africa … congressman in IL … said his platform was to not take tax $ outside of country … then they protested it … so organized protesting
………………………………………………□ [bauer comment - 12m in … good thing I am running … going slow]
………………………………………………□ Another example of facebook allowing organization
………………………………§ Bottomup communications … important trend in world
………………○ 4/30/2008, 6:12 AM
………………○ Facebook has a deeper impact on people than AMZN
………………………………§ No notable
………………○ 4/30/2008, 6:13 AM
………………○ International launch
………………………………§ Launched spanish, german, french in last few months
………………○ 4/30/2008, 6:14 AM
………………○ Hard time scaling for businesses out of niche and international
………………………………§ Relationships and connections are universal
………………………………§ There will be some platform that enables this
………………○ 4/30/2008, 6:14 AM
………………○ $ … How you make dollars … ad deal w/ MSFT … how is that going
………………………………§ Step back
………………………………§ Its not $ … its about the infrastructure … the mission (connection / efficient)
………………………………§ Be inline with how people use the site
………………………………………………□ [bauer comment - so is he backpedalling off of beacon?]
………………………………§ [cat call from audience]
………………○ 4/30/2008, 6:17 AM
………………○ Sense that have media revenue from MSFT but not sustainable. Pressure to crack how $ flow works or in 3 yrs you are not viable
………………………………§ MSFT is happy with facebook
………………○ 4/30/2008, 6:18 AM
………………○ So what is Facebook is doing …
………………………………§ Part of larger trend … communicating / ads … via people
………………○ 4/30/2008, 6:19 AM
………………○ Do you have the angle?
………………………………§ Annouced too early … didn’t have it all figured out
………………………………§ Economic engine driven by how sites used normally
………………○ 4/30/2008, 6:19 AM
………………○ Beacon. WTF?
………………………………§ Open mind & listen (taunt of audience)
………………………………§ Beacon is not ad team … its infra team
………………………………§ Their DNA isn’t building all the widgets (social services) … 3rd parties do
………………………………………………□ Some in facebook
………………………………………………□ Some outside of facebook
………………………………§ Take the 1st step … take actions elsewhere … show in facebook
………………………………………………□ Bauer comment - Friendfeed does this … without the ad pushed on it
………………………………§ They are learning as a company
………………○ 4/30/2008, 6:23 AM
………………○ Interesting compare and contrast beacon and newsfeed … Newsfeed was more of a risk … larger % of customers impacted. Both was privacy
………………………………§ Give complete control of information
………………………………§ 25% of people on facebook … share cell phones w/ just friends
………………………………§ So granualar control allows that connection / communication
………………○ 4/30/2008, 6:25 AM
………………○ Big things Facebook is doing …criticize … frivolous … how does FB become more relelvant to business
………………………………§ Big changes going on
………………………………§ Distribution channels
………………………………§ Allow you to do things up to a point … if too spammy … then you are filtered … single line
………………………………§ Get as close to that line without being spammy
………………………………§ Systems are about trust
………………………………§ If people accept requests or click on notifications … that drives your upper cap of send #’s
………………○ 4/30/2008, 6:27 AM
………………○ Fine line … more rules
………………………………§ Actually less rules
………………○ 4/30/2008, 6:28 AM
………………○ Rumors of talks w/ iTunes / Labels
………………………………§ Talk to a lot of companies
………………………………§ There are music apps on facebook … not highly pursued
………………………………§ Open up FB platform … iLife created by others to fill void
………………○ 4/30/2008, 6:29 AM
………………○ So are you interested in music
………………………………§ We are building a platform
………………………………§ We build some
………………………………§ Partners build others
………………………………§ [bauer comment - avoid ?]
………………○ 4/30/2008, 6:29 AM
………………○ Book pitch by facilitator … hack a thon @ facebook
………………○ Forbes … youngest billionare ever on their list
………………………………§ Not focused on that (laugh)
………………○ 4/30/2008, 6:30 AM
………………○ $15b valuation … is it really worth that?
………………………………§ Not thinking about that
………………………………§ Deal was focused on little dilution … (MSFT Deal Drove valuation)
………………………………§ Not about $ … it’s the platform … build a business
………………………………§ Build ecosystem
………………………………§ Positive things
………………○ 4/30/2008, 6:32 AM
………………○ Recruiting
………………………………§ Dev platform, Monetization, Apps … those are the roles
………………………………§ So again valuation is not key focus … creating value in company is … revenue and valuation are trailing indicators
………………○ 4/30/2008, 6:33 AM
………………○ Facebook IPO, quelled by MSFT deal. Was that on purpose. Stop discussion?
………………………………§ Not making decisions based on IPO or market chatter
………………………………§ Not their goal ($)
………………………………§ Passed an earlier offer of $ …thought they could build a platform that changes the way people communicate
………………○ 4/30/2008, 6:36 AM
………………○ Jim Breyer (on board) comments that Zuckerberg runs on heart and analytics. The board told me it was a bad deal.
………………………………§ Ok.
………………………………§ Did some management changes on those that liked the idea of selling out.
………………○ 4/30/2008, 6:37 AM
………………○ Revolving door on management changes. Know it all kid from some views. You boot if you don’t agree.
………………………………§ A lot of new things … so he has to rely for a lot of things
………………………………§ Mostly on expectation management
………………………………§ 750M is his stretch goal (wrote a book about Zuckerberg)
………………………………§ Most of people who started the company are still around
………………………………§ Good fire on no match … (her comment)
………………○ 4/30/2008, 6:39 AM
………………○ Token Grownup . Sherry . Sheryl. Someone you wanted to hire.
………………………………§ Board. Management. Group decision.
………………………………§ She is amazing on scaling and global ops
………………………………§ Enable scale to 500 employees
………………○ 4/30/2008, 6:40 AM
………………○ Female in man environment … problem
………………………………§ She has a good track record
………………○ 4/30/2008, 6:40 AM
………………○ In charge of product …. Product management
………………………………§ Building a product management organization
………………………………§ Help scale the company
………………………………§ Broad goals
………………○ 4/30/2008, 6:42 AM
………………○ CEO role … hard for him … rather working on product right?
………………………………§ Collaborative culture
………………………………§ All marketing and engineers working together
………………………………§ Fuller organizes better
………………○ 4/30/2008, 6:43 AM
………………○ Question of him staying as CEO
………………………………§ CEO does … sets tone
………………………………§ Good way for him to insure organization focuses on key aspects of business
………………………………§ So he helps people keep the eye on the ball
………………○ 4/30/2008, 6:44 AM
………………○ She was at Business Week … web2.0 …
………………………………§ Back to empathy … applications … know what people want
………………………………………………□ Bauer comment - so is empathy the internal solution to not doing blunders?
………………………………§ Each individual its important how they fit into a community
………………………………§ Personal utility to maintain relationships
………………○ 4/30/2008, 6:47 AM
………………○ Bound books - He writes his ideas down … computer guy doing it on paper … Newsfeed was early on goal .. You have to ask a question
………………………………§ Everyone is cheering @ 49m about having her ask a question
………………○ 4/30/2008, 6:48 AM
………………○ Vision …
………………………………§ Broad ideas
………………………………§ Some they build … some partners build
………………………………§ Pushed value
………………○ 4/30/2008, 6:50 AM
………………………………§ Burn books …
………………○ 4/30/2008, 6:50 AM
………………………………§ 52m … Talk about something interesting
………………○ Q&A
………………○ 4/30/2008, 6:51 AM
………………………………§ Issue — can’t control who sees what
………………………………………………□ Balance of default settings versus complexity and fine grain control
………………………………§ Holding on to information … within messages … can’t search … can’t tag posted item for later use
………………………………………………□ A lot of things mentioned are underway
………………………………………………□ Facebook is constrained as company … so each item may not get to top of queue
………………………………§ Block applications might become an issue?
………………………………………………□ Use applications you want … don’t use the ones you don’t
………………………………§ Really rough interviews … biggest obstacle you facing
………………………………………………□ Send email to me on why I suck (what is email)
………………………………………………□ Easy product
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